INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the exact product shown in the picture.
All our product images are real and accurately represent what you will receive. If there are any differences due to updates or variations, they will be clearly mentioned in the product description.

Where can I view my sales receipt?

You can view your sales receipt in your account dashboard under 'Order History'.
A copy is also sent to your email after purchase. If you can't find it, feel free to contact our support team for assistance.

How can I return an item?

To return an item, please contact our customer support within 7 days of receiving your order.
We will guide you through the return process and provide the return address. Items must be unused and in their original packaging.

Will you restock items indicated as “out of stock?”

Yes, we regularly restock popular items.
If a product is marked as “out of stock,” you can contact our support team or sign up for restock notifications on the product page to stay updated.

Where can I ship my order?

We ship orders nationwide across Thailand.
Please make sure to enter a complete and accurate shipping address at checkout. If you have special delivery instructions or questions about your area, feel free to contact our support team.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS